FAQs | Product Institute


How does it all work?

When you purchase a Product Institute course, you will be granted course access for one full year. This means you can start, work through, and complete the course entirely at your own pace. Our Foundations course is a comprehensive overview without the unnecessary basics, while each of our Deep Dive courses explores a particular skill or aspect of PM that all product managers need to truly excel. We know how tricky it can be to balance work and training, so every course is designed to be easily digestible- think short, fun videos, blog-post style content, downloadable worksheets to save for your own product dilemmas, and optional activities to test out your new skills. The courses are broken down into small lessons which end in short quizzes to self-manage your comprehension. Courses end with a final, multiple-choice exam.

Can I really fit this course into my already hectic schedule?

Yes, we promise it’s more than doable. We’ve designed these courses with your busy life front of mind. Each course is entirely online, self-paced, and divided into digestible units that take less than 15 minutes to complete. Commute by train to work? Complete a unit! Find yourself on a long lunch break? Finish two! This really is a manageable program built to fit into your daily hustle and complement your current product workload.

I’m interested in team licenses - how does that work?

Your company or team can purchase course licenses for individual employees, and these licenses will be owned by your company. If your company purchases 20 or more licenses and an enrolled employee leaves the company, that purchased license can be reassigned to a new employee one time. We can reassign up to 10% of originally enrolled employee licenses. Licenses are based on one year of access. We offer an unlimited enrollment option for enterprise companies. Email [email protected] or click here for more information.

I'm from outside the United States. Can I enroll?

Absolutely, please do! We are proud of Product Institute’s international reach- to date, our students hail from 40+ different countries, including Australia, China, Czech Republic, United Arab Emirates, Germany and Nigeria. We hope to bring our approach to product management to many more countries soon!

Do the videos have captions?

Yes, all of our videos offer optional captions in English.

Will we get a certificate at the end of each course?

A certificate of completion will be generated for you once you have successfully completed a course and pass the final exam.

Can I add a certificate of completion to my LinkedIn profile once I've finished a course?

Yes! You can add a certificate for each course you complete. Follow these steps:

  1. Log in to your Linkedin account and scroll down to the “Licenses and Certifications” section
  2. Click the Plus Sign (+) at the top right hand corner of that section
  3. Type in the name of the course you've completed in "Name" - for example, “Market Research”
  4. Type “Product Institute” into the "Issuing Organization" Section
  5. Fill out the date of completion (optional)
  6. Click Save

The certification will now appear as part of your LinkedIn Profile.

What if I am unhappy with the material?

We would never want you to be unhappy with your purchase. If you have completed less than 30% of the course within 30 days of sign-up and you are unsatisfied with the material, contact us at [email protected] and we will provide a full refund. If you’ve worked through 30% or more of any course or it is past 30 days since you’ve purchased the course, we can no longer offer any refunds.

Are there any new courses in the works?

We have been hard at work to launch new content for you. User Research is coming out very soon, followed by a course on roadmapping. We’ve also got a Product Strategy course down the line. We will let you know as soon as new courses are available! Contact us at [email protected] if you have any suggestions for course topics!

Will I receive an invoice for my purchase?

When you check out, you will have the option to generate an invoice. Simply fill out the short form and we’ll send one your way.

Does the course come in any other languages besides English or provide translations?

We currently only offer our courses in English. If you are interested in taking Product Institute in another language, please email us at [email protected] to let us know. This will help us prioritize for the future.

My company is interested in taking this course, does Product Institute offer a pilot program?

Many companies have started by enrolling a few students in Product Institute and then expanding their enrollment to include additional teams. We recommend purchasing courses for one or two employees, and then opting to scale to the rest of your teams once you’re familiar with our content. We are more than happy to upgrade team licenses to enterprise or reporting levels if you would like to expand. Email [email protected] for more information.

I am not currently working as a Product Manager. Will the course still be relevant to me?

If you have experience working on software teams, either as a developer, project manager, designer, or marketer, you should be all set even if you are not a product manager already. You may find the material difficult if you do not have a basic understanding of how software products are built.

We Wrote The Book!

We’ve helped countless enterprise and growth stage companies alike avoid the dreaded build trap and see exponential growth. Read about our approach in our new book.

Buy the Book

We Wrote The Book!

We’ve helped countless enterprise and growth stage companies alike avoid the dreaded build trap and see exponential growth. Read about our approach in our new book.

Buy the Book