Version: February 18, 2021
Product Institute, Inc. (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting it through this Privacy Policy.
This Privacy Policy describes the types of information we may collect from you or that you may provide when you visit and use productinstitute.com including any content, functionality, and services offered on or through productinstitute.com (the "Website"), whether as a guest or a registered user, and our practices for collecting, using, maintaining, protecting, and disclosing that information. This policy applies to information we collect on the Website as well as through in email, text, or other electronic messages between you and the Company.
Please read the Privacy Policy carefully before you start to use the Website. By using the Website, or by clicking to accept or agree to the Terms of Use when this option is made available to you, you accept and agree to be bound and abide by the Privacy Policy. If you do not agree to the Privacy Policy, you must not access or use the Website. This Privacy Policy may change from time to time in our sole discretion, as described in more detail in the “Policy Changes” section below. Your continued use of the Website or interaction with us via email, text, or other electronic messages after we make changes is deemed to be acceptance of those changes, so please check this Privacy Policy periodically for updates.
Our Website is not intended for children under 13 years of age. No one under age 13 may provide any information to or on the Website. We do not knowingly collect information from children under 13. If you are under 13, do not use or provide any information on this Website or on or through any of its features, register on the Website, make any purchases through the Website, use any of the interactive or public comment features of this Website, or provide any information about yourself to us, including your name, address, telephone number, email address, or any screen name or user name you may use.
If we learn that we have collected or received information from a child under 13 without verification of consent from a parent or guardian, we will delete that information. If you believe we might have any information from or about a child under 13, please contact us at melissa@productinstitute.com.
When you access the Website, the Company will learn certain information about you during your visit. We collect several types of information from and about users of our Website, including information:
Except as described above, we do not collect, store, process, or receive credit card numbers from our third-party payment processors or otherwise. This type of information may be collected by our Partners and subject to their privacy policies.
We collect this information directly from you when you provide it to us, automatically as you navigate through the Website, and from third parties such as our business partners.
In addition to the categories of information referenced above and explained in more detail below, we may also collect aggregated data or anonymized data that does not directly identify you.
Information You Provide to Us. The Website provides various places for users to provide information. We collect information that users provide by: filling out forms on the Website; subscribing to our newsletter; communicating with us via contact forms, text messages, emails, or other electronic messaging platforms including instant messaging; responding to surveys; submitting search queries on our search feature; providing comments or other feedback; and, providing information when ordering a product or service via the Website, including details of your transactions and the fulfillment of your orders.
Additionally, we may collect information that you provide through your participation in our courses, which may be transmitted to other users of the Website or third parties (collectively, “User Contributions”). Your User Contributions are posted and transmitted to others at your own risk. Although we use technological and organizational measures to secure your data, please be aware that no security measures are perfect or impenetrable. Additionally, we cannot control the actions of other users of the Website with whom you may choose to share your User Contributions. Therefore, we cannot and do not guarantee that your User Contributions will not be viewed by unauthorized persons.
Information We Collect Through Automatic Data Collection Technologies. As you navigate through our Website, we may use automatic data collection technologies including Google Analytics to collect certain information about your equipment, browsing actions, and patterns. This will generally include information about your location, your traffic pattern through our Website, and any communications between your computer and our Website. Among other things, we will collect data about the type of computer you use, your Internet connection, your IP address, your operating system, and your browser type.
We also use Google Analytics on our Website to collect usage data, to analyze how users use the Website, and to provide advertisements to you on other websites. This information is anonymous and does not include Personal Information. Please visit the following website for information about how you can opt out of having Google Analytics collect data from you when you are using the Website: https://tools.google.com/dlpage/gaoptout/.
The technologies we use for this automatically collected information may include those described in the “Use of Cookies and Pixels” section below.
Please note that our Website is not configured to accept and respond to web browser Do Not Track (DNT) signals. As such, if you would like to exercise your privacy rights, we encourage you to do so by submitting a request using the methods described in the Contact Us section below.
Use of Cookies and Pixels. Similar to other commercial websites, our Website utilizes a standard technology called “cookies” and server logs to collect information about how our Website is used. Information gathered through cookies and server logs may include the date and time of visits, the pages viewed, time spent at our site, and the websites visited just before and just after our own, as well as your IP address, as explained in more detail below.
A cookie is a very small text document, which often includes an anonymous unique identifier. When you visit a website, that site’s computer asks your computer for permission to store this file in a part of your hard drive specifically designated for cookies. Each website can send its own cookie to your browser if your browser’s preferences allow it, but (to protect your privacy) your browser only permits a website to access the cookies it has already sent to you, not the cookies sent to you by other sites.
We use both session cookies (which expire once you close your browser window) and persistent cookies (which stay on your computer until they expire or until you delete them) to provide you with more personal and interactive experiences on the Website. Persistent cookies can be removed by following the help directions for your internet browser. If you choose to disable all or most cookies, some areas of the Website may not function properly.
The Company reserves the right to use technological equivalents of cookies, including social media pixels. A pixel is a tiny, 1x1 image that is loaded when you visit our Website, but instead of calling up an image, it causes a cookie or application to be downloaded. These pixels allow social media sites to track visitors to outside websites so as to tailor advertising messages users see while visiting that social media website. The Company reserves the right to use these pixels in compliance with the policies of the various social media sites. As with cookies, our Website may utilize both session pixels and persistent pixels.
We also use cookies and tracking/marketing pixels for four general purposes: (a) to ensure the functionality, optimization, and ease of use of our Website; (b) to ensure and maintain the security of our Website; (c) to collect anonymous, statistical data regarding how visitors interact with the Website; and, (d) for marketing purposes.
The cookies that we use for functionality and security purposes are considered necessary cookies, without which the Website would not function properly. These cookies allow some of the basic functions of our Website to work properly, such as remembering your preferences as you navigate the Website. In addition, these cookies help us secure the Website by preventing cross-website request forgery attacks and by throttling excessive request rates.
We also use cookies to collect statistical information regarding how visitors interact with our Website and to track repeat visits to our Website. While these cookies collect information regarding how you use our Website in order to help us understand Website flow and improve the Website, all such statistical data is anonymous and does not personally identify you.
Finally, we use both cookies and pixels on our Website for marketing purposes, including: to check whether your browser supports the use of cookies, to deliver general advertisements from third party advertisers, to present targeted advertisements to particular Website visitors, to track the particular advertisements that have been displayed to you, to track your browser activity across devices and marketing channels, to track the actions you take after viewing an advertisement in order to measure the efficacy of the advertisement, and to display particular advertisements in order to re-engage visitors that are likely to convert to customers based on those visitors’ online behavior across websites.
You have the option to manage the cookies we use in connection with the Website through the cookie consent settings and preferences centers made available to you on the Website.
Third Party Use of Cookies. Some content or applications, including advertisements, on the Website are served by third parties, including advertisers, ad networks and servers, content providers, and application providers. These third parties may use cookies alone or in conjunction with web beacons or other tracking technologies to collect information about you when you use our Website. The information they collect may be associated with your information or they may collect information, including Personal Information, about your online activities over time and across different websites and other online services. They may use this information to provide you with interest-based (behavioral) advertising or other targeted content.
We do not control these third parties' tracking technologies or how they may be used. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly.
Email Information. If you choose to correspond with us through email, we may retain the content of your email messages together with your email address, other email account identifiers, and our responses. We provide the same protections for these electronic communications that we employ in the maintenance of information received online, mail, and telephone. This also applies when you register for our Website, sign up through any of our forms using your email address, or make a purchase on this Website. For further information see the “Email Policies” section below.
Email Policies. We are committed to keeping your e-mail address confidential. We do not sell, rent, or lease our subscription lists to third parties, and will not disclose your email address to any third parties except as allowed in the section titled “Disclosure of Your Information.”
We will maintain the information you send via e-mail in accordance with applicable federal law.
In compliance with the CAN-SPAM Act, all e-mails sent from our organization will clearly state who the e-mail is from and provide clear information on how to contact the sender. Our emails provide users the opportunity to opt-out of receiving communications from us and our partners by reading the unsubscribe instructions located at the bottom of any e-mail they receive from us at any time.
Users who no longer wish to receive our newsletter or promotional materials may opt-out of receiving these communications by clicking on the unsubscribe link in the e-mail. Please note that you may not opt out of non-promotional communications from us, including confirmation messages regarding the services you have requested from us. Regardless of your communication preferences, we may continue to communicate with you regarding changes to our Terms of Use or Privacy Policy, data breaches, or other significant information related to your Personal Information for as long as it is retained by us.
We use the information that we collect about you or that you provide to us, including any Personal Information:
If you are outside the European Union and opt to receive any free resources, participate in any free training programs, register for a webinar, register for a live event, register for a seminar, or purchase any products sold by the Company on this Website, we will automatically enroll you to receive our free email newsletter. If you do not wish to receive this newsletter, you can unsubscribe anytime. We include an “unsubscribe” link at the bottom of every email we send. If you ever have trouble unsubscribing, you can send an email to info@productinstitute.com requesting to unsubscribe from future emails.
If you are in the European Union and opt to receive any free resources, participate in any free training programs, register for a webinar, register for a live event, register for a seminar, or purchase any products sold by the Company on this Website, we will only enroll you to receive our free email newsletter if you affirmatively consent to it. If you do not wish to receive this newsletter, you can unsubscribe anytime. We include an “unsubscribe” link at the bottom of every email we send. If you ever have trouble unsubscribing, you can send an email to info@productinstitute.com requesting to unsubscribe from future emails.
We may periodically engage in direct marketing. You will be able to opt out at any time by following the instructions included in every e-mail sent to you via the “unsubscribe” link contained at the bottom of every email we send. If you ever have trouble unsubscribing, you can send an email to info@productinstitute.com requesting to unsubscribe from future emails.
Nevada residents who wish to exercise their sale opt-out rights under Nevada Revised Statutes Chapter 603A may submit a request to us using the information in the Contact Us section below and identify your request as “Nevada Opt-Out Request” in the subject line. Please know, however, that we do not currently sell Personal Information as sales are defined under that statute, and, as such, its opt-out requirements have not been triggered. Following our receipt of your request, we will make reasonable efforts to verify your identity and that the authenticity of the request. When we have verified your request, we will confirm that your Personal Information will not be sold by us. If you change your email address in the future, please note that you will need to re-register the new email address with us so we can continue to ensure that we do not sell your Personal Information.
We will not collect additional categories of Personal Information or use the Personal Information that we have collected for materially different, unrelated, or incompatible purposes without providing you notice or requesting your consent at the point of collection.
We will only use your Personal Information for the purposes for which it has been provided to us, unless we reasonably consider that we need to use it for another reason that is compatible with the original purpose.
As a general rule, we do not sell, rent, lease, or otherwise transfer any information collected whether automatically or through your voluntary action.
We may disclose your information to our subsidiaries, affiliates, and service providers for the purpose of providing our services to you. To the extent required by applicable law, rule, or governmental regulation, we will maintain responsibility for how these recipients do with your Personal Information and how it is processed. We require all third parties who receive your information to respect the security of your Personal Information and to treated it in accordance with the applicable laws, rules, and regulations. We do not allow our third-party service providers to use your Personal Information for their own commercial purposes and we only permit them to process your Personal Information for specified purposes and in accordance with our instructions. For example, we may share your information:
We may also share your Personal Information for any other purpose as disclosed at the time of collection, or when we have otherwise obtained consent.
Please note that this Privacy Policy is not intended to limit our ability to share or disclose anonymous information or aggregated, pseudonymized, or deidentified information.
At any time, we may be involved in a sale, merger, consolidation, change in control, transfer of substantial assets, bankruptcy, reorganization, liquidation, or other corporate transaction. In such a case, your information may be one of the business assets we transfer. You acknowledge that such transfers may occur and are permitted by this Privacy Policy, and that any entity that acquires us, is merged with us or that acquires our assets may continue to process your information as set forth in this Privacy Policy.
We have put in place appropriate technological and organizational security methods to help prevent your Personal Information from being accidentally lost, used, altered, accessed, or disclosed in an unauthorized way. This includes using standard security protocols and working only with reputable third-party vendors. Any Personal Information you provide to us is stored on our secure servers behind firewalls. For security purposes and to ensure that this service remains available to all users, the Company uses software programs to monitor network traffic to identify unauthorized attempts to upload or change information, or otherwise cause damage. Any payment transactions will be encrypted using secure socket layer (SSL) technology. In addition, we limit access to your Personal Information to those employees, agents, contractors, and other third parties who have a business need to know. They will only process your Personal Information on our instructions and subject to a duty of confidentiality.
We have put in place procedures to deal with any suspected Personal Information breach and will notify you and any applicable regulator of a breach where we are legally required to do so.
The safety and security of your information also depends on you. If you choose, or are provided with, a username, password, or any other piece of information as part of our security procedures, you must treat such information as confidential, and you must not disclose it to any other person or entity. You also acknowledge that your account is personal to you and agree not to provide any other person with access to the Website, or any portion thereof, using your username, password, or other security information. You agree to notify us immediately of any unauthorized access to or use of your username or password or any other breach of security. You also agree to ensure that you exit from your account at the end of each session. You should use particular caution when accessing your account from a public or shared computer or device so that others are not able to view or record your password or other Personal Information. You are entirely responsible for maintaining the confidentiality of the information you hold for your username, password, or other information related to your account. You may be held liable for losses incurred by us as a result of your failing to keep your login information secure and confidential.
Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your Personal Information when it is received by us, we cannot guarantee the security of your Personal Information as it is transmitted to our Website. Email is not recognized as a secure medium of communication. For this reason, we request that you do not send private information to us by email. Credit Card information and other sensitive information is never transmitted by us via email. Any transmission of Personal Information, including by email, is at your own risk. We are not responsible for any circumvention of any privacy settings or security measured related to the Website.
We will only keep your Personal Information for as long as necessary to fulfil the purposes for which we collected it or to enable us to comply with our legal obligations or enforce our legal rights.
Generally, the length of time we keep your Personal Information will depend on the type of Personal Information and the purpose for which we are processing it. To determine the appropriate retention period, we consider the amount, nature, and sensitivity of the Personal Information, the potential risk of harm from unauthorized use or disclosure, the purposes for which we process the Personal Information and whether we can achieve those purposes through other means, and the applicable legal requirements.
At the end of the retention period, we will either delete your Personal Information from our systems completely or anonymize, deidentify, or aggregate it so it can be used without identifying you and without the ability to be re-associated with you in the future, such as by aggregating the information.
You can contact us if you would like further information about our retention policy by using the information in the Contact Us section below.
The Website may offer social sharing features and other integrated tools, such as the Facebook, Twitter, and Instagram buttons (e.g., “Like” and “Tweet”), which let you share actions you take on the Website with other media. Your use of these features may enable the sharing of information outside of the Website and, potentially, with the public. If you click on a link to a third-party website or use a third-party service (including, without limitation, those listed above), you will leave the Website and go to the website or service you selected.
Because we cannot control the activities of third parties, we cannot accept responsibility for any use of your Personal Information by such third parties except as required by applicable law, rule, or governmental regulation. IF YOU VISIT A THIRD-PARTY WEBSITE THAT IS LINKED TO ON THE SERVICES OR IN ANY OTHER COMPANY COMMUNICATION, YOU SHOULD CONSULT THAT WEBSITE’S PRIVACY POLICY BEFORE PROVIDING ANY PERSONAL OR OTHER INFORMATION. We also encourage you to review the privacy policies of any other service provider from whom you request services.
Our provision of a link to any other website or location is for your convenience and does not signify our endorsement of such other website or location or its contents. We have no control over, do not review, and cannot be responsible for, these outside websites or their privacy practices. Please be aware that the terms of our Privacy Policy do not apply to these outside websites.
Under California’s “Shine the Light” law (Civil Code Section 1798.83), California residents have the right to request in writing from certain businesses with whom they have an established business relationship a list of all third parties with whom the business has shared certain Personal Information (if any) during the immediately preceding calendar year for the third parties’ direct marketing purposes. To request this information, please email us at melissa@productinstitute.com and identify your request as “California Privacy Right Request” in the subject line.
It is our policy to post any changes we make to our privacy policy on this page. If we make material changes to how we treat our users' information, we will notify you by email to the email address specified in your account and/or through a notice on the Website home page. The date the privacy policy was last revised is identified at the bottom of the page. You are responsible for ensuring we have an up-to-date active and deliverable email address for you, and for periodically visiting our Website and this privacy policy to check for any changes.
Product Institute, Inc., through its affiliate Produx Labs Inc., commits to subject to the Privacy Shield Principles all Personal Information that it receives from the European Union (“EU”) and European Economic Area (“EEA”) in reliance on the Privacy Shield. Information regarding the Privacy Shield framework can be found at www.privacyshield.gov.
Commitment to subject to the Principles
We subject to the Principles all European Personal Information that we receive from individuals or companies in the in reliance on the Privacy Shield. We also receive some data in reliance on other compliance mechanisms, including data processing agreements based on the EU Standard Contractual Clauses.
Independent Dispute Resolution Body
If you are located in the and we have not been able to satisfactorily resolve your
question or complaint regarding our privacy practices, you may raise your concern to the attention of your data protection authorities (“DPAs”). The DPAs will establish a panel to investigate and resolve complaints brought under the Privacy Shield and Company will cooperate with this panel. Furthermore, Company will comply with the advice given by data protection authorities and take necessary steps to remediate any non-compliance with the Privacy Shield Principles.
Investigatory and Enforcement Powers of the FTC
Company is subject to the investigatory and enforcement powers of the U.S. Federal Trade Commission. Company also is committed to cooperating with data protection authorities.
Arbitration
If you are located in the and have exhausted all other means to resolve your concern regarding a potential violation of Company’s obligations under the Privacy Shield Principles, you may seek resolution via binding arbitration. For additional information about the arbitration process please visit the Privacy Shield website www.privacyshield.gov.
Requirement to Disclose
Company may disclose Personal Information in special cases when we have a good faith belief that such action is necessary to: (a) conform to legal requirements or to respond to lawful requests by public authorities, including to meet national security or law enforcement requirements; (b) protect and defend our rights or property; (c) enforce the Website Terms of Use; or, (d) act to protect the interests of our users or others.
Liability
If a third-party service provider providing services on Company’s behalf processes Personal Information from the in a manner inconsistent with the Privacy Shield Principles, Company will be liable unless we can prove that we are not responsible for the event giving rise to the damages.
If you are within the EU or EEA, you are entitled to certain information and have certain rights under the General Data Protection Regulation (“GDPR”). Additionally, if you are within the United Kingdom, you are entitled to certain information and have certain rights under the United Kingdom General Data Protection Regulation (“UK-GDPR”) and the amended UK Data Protection Act of 2018. For the purposes of this privacy policy, the term “Personal Information” as used throughout this Privacy Policy shall have the same meaning as the term “Personal Data” under these laws, rules, and regulations. Your rights under these laws, rules, and regulations include:
We require only the information that is reasonably required to enter into a contract with you. We will not require you to provide consent for any unnecessary processing as a condition of entering into a contract with us.
We rely on you to ensure that your Personal Information is complete, accurate, and current. Please inform us promptly of any changes to, or inaccuracies of, your Personal Information by contacting us using the information in the below Contact Us section. We will respond to your request as soon as possible but certainly within 30 days.
We will take all reasonable steps to ensure that your Personal Information is handled with respect for your wishes.
To exercise your rights, please send us a request using the information in the below Contact Us section that briefly describes the action you would like taken. Because we do not want your Personal Information to be exposed to someone else, we will make a reasonable effort to confirm your identity before processing your request. This identity confirmation effort may come directly from us or from a trusted vendor. We will only use the information provided in connection with your rights request to check our systems and confirm whether we possess any of your Personal Information and to process any rights requests we receive from you. We will do our best to respond to your request as soon as possible, and, in any event, no later than 30 days after receiving your request. After we have completed reviewing your request, we may store the information related to your request and the information we provide to you for a reasonable amount of time after fulfilling your request in case you have additional inquiries. After that information is no longer necessary, we will delete this information from our records or make it permanently unreadable except as we might be required to retain aspects of this information to demonstrate our compliance with applicable law.
Please note that making multiple requests at one time may slow down our processing of your request. If additional time is required to complete your request, we will notify you of that fact and the reasons why we require additional time to fully respond to your particular request.
In certain circumstances, where we are able to do so, some requests may need to be fulfilled in a logical order. For example, if you request to see what information we have about you and at the same time request that We erase your Personal Information, we will first provide you with access to your Personal Information, then we may ask you to confirm again that you would like us to delete that information.
In some circumstances, we may not be able to comply with your requests related to your Personal Information. In those cases, we will explain why our collection and use of your Personal Information is legitimate and allowed under the applicable laws and regulations and will share information with you about how you can object to the relevant Supervisory Authorities if you think our continued use is improper.
There are many legitimate and lawful ways that we may use the Personal Information we collect without your consent. These uses, among others, may include:
We will retain the any information you choose to provide to us until the earlier of: (a) you asking us to delete the information, (b) our decision to cease using our existing data providers, or (c) the Company decides that the value in retaining the data is outweighed by the costs of retaining it.
If you have a concern about our handling of your Personal Information or your request, please get in contact with us first so we can try to resolve your concerns using the below contact information. We are committed to working with you to obtain a fair resolution to any complaint or concern you may have about our use of your Personal Information. If, however, you believe that we have not been able to assist with your request, complaint, or concern, you may have the right to lodge a complaint with the data protection authority in your country (if one exists in your country) or supervisory authority. You may also have a right to a judicial remedy if it is determined your Personal Information is being used illegally.
The Company welcomes your questions or comments regarding the Privacy Policy:
Product Institute, Inc.
#1100
1050 Fording Island Road STE C
Bluffton, SC 29910
United States
Email Address: info@productinstitute.com
Contact Us Link: https://productinstitute.com/p/contact-us
This Privacy Policy is effective as of July 24, 2019. It was last updated on February 18, 2021
Privacy Policy Location: https://productinstitute.com/p/privacy